RANKBELL PRIVACY POLICY

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with RankBell.

A. Contact and Identification Information

We may collect:

• Name
• Company or business name
• Job title
• Email address
• Telephone number
• Business or mailing address
• Professional or social media profile information
• Other information voluntarily provided through forms or communications

B. Client and Business Information

In connection with our services, we may collect:

• Company and brand information
• Amazon seller and marketplace information
• Product names, ASINs, and product URLs
• Product pricing and inventory information
• Sales and performance information
• Keyword and ranking information
• Campaign objectives and requirements
• Agreements, proposals, and Statements of Work
• Invoices and payment records
• Client correspondence and approvals
• Campaign history and performance reports
• Information reasonably necessary to provide our services

Business and marketplace data may be obtained directly from clients, publicly available sources, Amazon, or third-party research and analytics providers.

C. Payment and Transaction Information

When processing payments, invoices, or financial transactions, we may collect or receive:

• Billing information
• Invoice details
• Transaction amounts and dates
• Payment status
• Transaction identifiers
• Limited information supplied by payment processors

Payment card and banking information may be processed directly by third-party payment service providers.

RankBell does not necessarily receive or store complete payment card or banking credentials. Where RankBell sends payments, such as Shopper reimbursements, the payment details needed to issue them may be collected by RankBell or its payment providers.

D. Communications

We may collect and maintain records of communications through:

• Email
• Telephone
• SMS or text messaging
• Website forms
• Online meetings
• Social media
• Client portals
• Other business communication systems

Where permitted by applicable law, communications may be recorded or monitored for quality assurance, training, security, or operational purposes.

E. Website and Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages visited
• Website interactions
• Date and time of visits
• General location derived from IP address
• Cookie identifiers and similar technical information

F. Shopper Network Information

If you apply to or participate in RankBell's shopper network, we may collect:

• Name and contact information
• Marketplace account or profile information needed to verify eligibility
• Order and purchase details for campaign purchases
• Payout and reimbursement details, including the payment account information needed to send payments
• Tax information where required by law
• Communications with RankBell and participation history

RankBell uses Shopper information to verify eligibility, assign and confirm campaign purchases, issue reimbursements, prevent fraud, and meet legal and tax obligations. Shopper payments may be processed by third-party payment providers. RankBell does not disclose Shopper identities to clients.

2. HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you
• Through our website and contact forms
• Through consultations, inquiries, and business communications
• Through contracts, proposals, and onboarding processes
• Through shopper network applications and campaign participation
• From your company or authorized representatives
• From publicly available business information
• From third-party research and data providers
• Through marketing, analytics, and CRM platforms
• Automatically through website technologies

3. HOW WE USE PERSONAL INFORMATION

RankBell uses personal information for legitimate business purposes, including:

A. Providing Services

We may use information to:

• Respond to inquiries
• Evaluate prospective client needs
• Prepare proposals and campaign recommendations
• Establish and maintain client relationships
• Develop campaign strategies
• Manage and execute agreed services
• Monitor and report campaign performance
• Communicate progress and updates
• Administer contracts
• Process invoices and payments
• Maintain business and service records

B. Business Communications

We may use contact information to:

• Respond to questions
• Schedule consultations
• Provide service updates
• Send contract or payment notifications
• Follow up on inquiries
• Provide administrative communications
• Maintain client relationships
• Send relevant marketing communications where legally permitted

C. Marketing and Business Development

We may use information to:

• Identify potential business opportunities
• Conduct business-to-business outreach
• Share educational resources
• Send newsletters and business updates
• Promote RankBell services
• Measure marketing effectiveness
• Improve lead generation and outreach strategies

Marketing communications will be conducted in accordance with applicable laws and consent requirements.

D. Internal Business Operations

We may use information to:

• Improve services and processes
• Conduct business analytics
• Maintain CRM records
• Develop internal reporting
• Improve website functionality
• Troubleshoot technical issues
• Maintain business security
• Prevent fraud
• Enforce agreements
• Comply with legal obligations

4. EMAIL, SMS, AND MARKETING COMMUNICATIONS

RankBell may communicate with prospective clients, clients, and business contacts through email, telephone, SMS, or other communication channels.

Communications may include service-related messages, account notifications, campaign updates, invoices, reminders, promotional information, and business development outreach.

Where required by law, promotional SMS or email communications will be sent only with the appropriate consent or other lawful basis.

Recipients may unsubscribe from promotional emails using the unsubscribe instructions included in the applicable communication.

Recipients of SMS communications may opt out by replying STOP, where supported, or by following the instructions provided in the message.

Opting out of promotional communications does not necessarily prevent RankBell from sending essential transactional, administrative, contractual, or service-related communications where legally permitted.

Message and data rates may apply. Message frequency varies. Reply HELP for help. RankBell does not share mobile phone numbers or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

5. COOKIES AND TRACKING TECHNOLOGIES

RankBell may use cookies, analytics tools, and similar technologies to:

• Operate website functionality
• Analyze website traffic
• Understand visitor interactions
• Improve user experience
• Measure marketing effectiveness
• Maintain website security
• Support website performance

Some technologies may be provided by independent third-party services.

Visitors may manage cookies through browser settings or any consent management tools provided on the website.

Disabling certain cookies may affect website functionality. RankBell does not track visitors across third-party websites for advertising purposes and therefore does not respond to browser Do Not Track signals.

6. HOW WE SHARE INFORMATION

RankBell does not disclose personal information except where reasonably necessary for legitimate business operations, service delivery, or legal compliance.

A. Service Providers

We may share information with trusted third-party providers that assist with:

• Website hosting
• CRM management
• Cloud infrastructure
• Business communications
• Email and SMS delivery
• Payment processing
• Accounting
• Marketing and analytics
• Automation
• Software development
• Customer support
• Cybersecurity
• Professional services

These providers may access information only as reasonably necessary to perform their services.

B. Business Transactions

If RankBell or Izzy Marketing LLC undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be disclosed or transferred in accordance with applicable law.

C. Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable laws
• Respond to valid legal requests
• Enforce agreements
• Protect our legal rights
• Investigate fraud or unlawful activity
• Protect our business and systems
• Prevent harm
• Establish, exercise, or defend legal claims

7. SALE OR SHARING OF PERSONAL INFORMATION

RankBell does not sell personal information and does not share it with third parties for cross-context behavioral advertising.

Certain privacy laws define "sale," "sharing," or "targeted advertising" more broadly and may include some advertising or analytics activities.

If RankBell engages in activities covered by these definitions in the future, we will provide the disclosures and opt-out rights required by applicable law.

8. THIRD-PARTY PLATFORMS

RankBell uses and interacts with independent third-party platforms, including Amazon and other business technology providers.

RankBell does not own or control Amazon or other independent third-party websites, systems, policies, or privacy practices.

Information provided directly to these third parties is governed by their respective privacy policies.

RankBell is not responsible for independent third-party privacy practices.

9. DATA RETENTION

RankBell retains information for as long as reasonably necessary to:

• Provide contracted services
• Maintain business relationships
• Administer agreements
• Maintain accounting records
• Complete financial reconciliation
• Resolve disputes
• Comply with legal requirements
• Maintain security
• Prevent fraud
• Protect legitimate business interests

Retention periods depend on the nature of the information, contractual obligations, business requirements, and applicable laws.

When information is no longer reasonably necessary, RankBell may delete, anonymize, aggregate, or securely dispose of it, subject to applicable legal requirements.

10. DATA SECURITY

RankBell maintains reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.

These measures may include:

• Access restrictions
• Authentication controls
• Secure systems and infrastructure
• Restricted user permissions
• Vendor security measures
• Security monitoring

No electronic transmission, website, database, or storage system can be guaranteed to be completely secure.

11. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of qualifying information
• Request information about how data is processed
• Request a portable copy of qualifying information
• Withdraw consent where applicable
• Object to or restrict certain processing
• Opt out of certain marketing activities
• Opt out of qualifying sales, sharing, or targeted advertising
• Appeal certain privacy-rights decisions

These rights may be limited by applicable law.

RankBell may retain information where necessary to comply with legal obligations, complete transactions, resolve disputes, maintain security, or enforce agreements.

To submit a privacy request, contact:

admin@rankbell.com

We may request reasonable verification of your identity before processing certain requests.

12. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, to the extent those laws apply to RankBell.

Applicable rights may include:

• The right to know what personal information is collected
• The right to request access to personal information
• The right to request deletion
• The right to request correction
• The right to opt out of qualifying sales or sharing
• The right to limit certain uses of sensitive personal information, where applicable
• The right not to be unlawfully discriminated against for exercising privacy rights

California residents may submit requests to:

admin@rankbell.com

RankBell will respond to qualifying requests in accordance with applicable legal requirements.

13. CHILDREN'S PRIVACY

RankBell's website and services are intended for business and professional audiences.

Our services are not directed toward anyone under the age of 18.

RankBell does not knowingly collect personal information from anyone under the age of 18 through its business services.

If we discover that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to address the information as required.

14. INTERNATIONAL DATA PROCESSING

RankBell may use employees, contractors, infrastructure, and service providers located in different jurisdictions.

Information may be processed or stored outside the state or country in which it was originally collected.

Where required by applicable law, RankBell will implement appropriate measures for international transfers.

15. AGGREGATED AND DE-IDENTIFIED INFORMATION

RankBell may use aggregated, anonymized, or de-identified information for:

• Business analytics
• Market research
• Performance benchmarking
• Service improvement
• Strategic planning
• Internal reporting
• Operational analysis

Such information will not reasonably identify an individual.

Where required by applicable law, RankBell will maintain legally recognized de-identified information without attempting to re-identify individuals.

16. CONFIDENTIAL BUSINESS INFORMATION

RankBell recognizes that its services involve commercially sensitive business information.

Client Confidential Information is handled in accordance with applicable contractual confidentiality obligations.

RankBell also maintains proprietary business information, internal methodologies, systems, strategies, operational processes, software, databases, reports, and intellectual property.

Nothing in this Privacy Policy transfers ownership of RankBell's proprietary information, systems, or intellectual property to any third party.

Confidentiality and intellectual property rights are further governed by the applicable RankBell agreements and Terms & Conditions.

17. THIRD-PARTY LINKS

Our website and communications may contain links to independent third-party websites.

RankBell is not responsible for the content, privacy practices, policies, or security of those websites.

Visitors should review the privacy policies of third-party websites before submitting information.

18. CHANGES TO THIS PRIVACY POLICY

RankBell may update this Privacy Policy periodically to reflect changes in:

• Business operations
• Services
• Technology
• Privacy practices
• Applicable laws
• Regulatory requirements

When updated, the version and effective date will be revised.

Where required by applicable law, material changes may be communicated through the website, email, or another appropriate notice.

19. RELATIONSHIP TO RANKBELL AGREEMENTS

This Privacy Policy describes RankBell's general privacy practices.

Client-specific contractual obligations may also be governed by a Product Campaign Agreement, Statement of Work, Campaign Update, separate data-processing agreement, or RankBell Terms & Conditions.

Where a separate written agreement imposes additional confidentiality or privacy obligations, those obligations will apply according to that agreement.

RankBell's Terms & Conditions are available at:

• rankbell.com/terms-and-conditions

20. CONTACT INFORMATION

For questions, concerns, or requests relating to this Privacy Policy, contact:

Izzy Marketing LLC d/b/a RankBell

Email: admin@rankbell.com

Website: rankbell.com

For privacy-related requests, please include "Privacy Request" in the email subject line when possible.